Terms of Service

Welcome to X10 CRM. These Terms of Service (the "Terms") set out the conditions on which the X10 CRM service is used. By registering for or using the service, the User confirms that they have read these Terms and agree to them.

#1. General provisions

1.1. X10 CRM is a software service for automating business processes and managing customers, sales, communications and other aspects of commercial activity.

1.2. The service administration may change the functionality, the interface and the terms of use of the service without prior notice to users.

1.3. Use of the service constitutes the User's full agreement with these Terms.

#2. Registration

2.1. An account must be created in order to use certain features of the service.

2.2. The User undertakes to provide accurate information when registering.

2.3. The User is solely responsible for keeping their login and password safe and for every action taken through their account.

#3. Using the service

The User undertakes to:

• use the service in accordance with the legislation of Ukraine;
• not infringe the rights of others;
• not use the service to send spam or for fraud or any unlawful activity;
• not attempt to gain unauthorised access to the system.

#4. Intellectual property

All software components, design, logos, texts, source code and other materials of X10 CRM are objects of intellectual property rights and are protected by applicable law.

The User may not copy, modify, sell or distribute any element of the service without the written consent of the rights holder.

#5. Liability

X10 CRM is provided on an "as is" basis.

The administration makes every reasonable effort to keep the service running stably, but does not guarantee uninterrupted or error-free operation.

The administration is not liable for:

• temporary unavailability of the service;
• loss of data for reasons outside the administration's control;
• the actions of third parties;
• losses caused by improper use of the service.

#6. Suspension of access

The administration may restrict or terminate a user's access to the service in the event of:

• a breach of these Terms;
• unlawful activity;
• attempts to hack or interfere with the service;
• use of the service for a purpose contrary to the legislation of Ukraine.

#7. Personal data

Personal data is processed in accordance with the X10 CRM Privacy Policy.

#8. Changes to these Terms

The administration may change these Terms at any time.

A new version takes effect from the moment it is published on the official X10 CRM website.

Continued use of the service constitutes the User's agreement with the updated version of the Terms.

#9. Final provisions

Any dispute arising in connection with the use of the X10 CRM service is settled through negotiation, and failing agreement, in accordance with the applicable legislation of Ukraine.

If any provision of these Terms is held invalid, this does not affect the validity of the remaining provisions.