Webmaster payouts and traffic source statistics
How the payout per lead is calculated, why it does not match the “confirmed” metric, how to configure custom statistics cards and how to compare traffic sources.
Partners are paid for results, and the question is always the same: what counts as a result. This page explains how X10 CRM calculates a payout, how it differs from the conversion metric, and how to shape the statistics around your own traffic model.
#The rate per lead
Every webmaster card holds a payout amount — how much you pay for one qualifying lead. The rate is individual: a strong partner can be paid more, a new one less until the first results arrive.
- The rate can be changed at any time and applies to the calculation immediately.
- A changed rate applies to all leads in the selected period, not only to new ones. So change it at the start of a period, not in the middle.
- Split a partner’s different traffic streams into separate webmasters with their own rates — that saves you from doing the maths by hand.
#Which leads count towards a payout
This is the most important section of the page. Only leads from two status groups count towards a payout: confirmed and completed.
| Status group | Counts towards conversion | Counts towards payout |
|---|---|---|
| Confirmed | yes | yes |
| Delivery | yes | no |
| Completed (paid for) | yes | yes |
| Refusals | no | no |
| Returns | no | no |
| In progress | no | no |
#Custom statistics cards
The six standard metrics are not always enough. For the webmaster role you can add your own cards that count leads in the statuses you care about.
Card settings
NametextrequiredWhat the partner sees: “No answer”, “Duplicates”, “Awaiting prepayment”.
RolerolerequiredThe card is shown to every user with this role, so the set of cards is configured once for all partners.
Statuseslist of codesrequiredWhich statuses the card counts. Several can be listed — they are summed.
Exclude from “In progress”switchA very important setting. When it is on, these leads are removed from the “In progress” counter so they are not counted twice.
Colour and iconchoiceHow the card looks in the cabinet.
OrdernumberA lower value moves the card further left. Put the most important one first.
A typical card set for physical-goods traffic: “No answer”, “Duplicates”, “Invalid”. All three with the exclusion switched on — then “In progress” shows the real number of leads still being worked.
#Comparing traffic sources
When you have several partners, what matters is quality rather than absolute numbers. A thousand leads at 4% conversion is worse than three hundred at 20% — and the thousand costs you more.
- By webmaster — a summary table: leads, confirmed, conversion for each partner over the same period.
- By landing page — the top pages inside one partner. It often turns out that a single site delivers the whole result while the rest burn budget.
- By UTM tags — if the partner sends them from the form, you see specific campaigns. This is the most precise breakdown, but it only works when the tags are actually sent.
#How to avoid disputes
- The payment model is agreed in writing: per confirmed lead or per completed purchase
- The partner knows exactly which statuses count towards a payout
- The rate is changed at the start of a period, not in the middle
- The partner has the lead table open — they can see the status of every lead
- Custom statistics cards are configured with the “In progress” exclusion
- Calculations use identical periods for every partner
- Each traffic stream has its own webmaster with its own rate